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Back to School: Upskill Insurance Teams with AI Tools
- 360 Intelligent Solutions Marketing
- Sep 9
- 3 min read
Updated: Sep 12
A Fresh Start for a Smarter Future
As fall arrives, the back-to-school season reminds us of new beginnings and the power of learning. For insurance organizations, it’s the perfect time to sharpen skills and prepare for the year ahead. Just like students returning to the classroom, your team can use this season to expand their knowledge—this time, with AI tools designed to transform insurance workflows.
At 360 Intelligent Solutions, our AI-powered platforms—360 DemandReview, 360 MedReview, and Ask360—are already helping carriers, TPAs, and law firms cut review times, improve productivity, and strengthen collaboration. Fall is the perfect season to help your team master these solutions and unlock their full potential.
Why “Back to School” Matters for AI Tools & Insurance Teams
New Curriculum, New SkillsJust as students face fresh subjects, your staff can tackle the “curriculum” of AI-powered claims and medical review workflows. Tools like 360 MedReview allow teams to process medical records faster and with fewer errors, turning what once felt overwhelming into a manageable subject.
Confidence in the ClassroomEmployees may worry about AI replacing them. By introducing tools such as Ask360, which supports them with AI-driven insights while keeping a human-in-the-loop, you reinforce that AI is here to assist—not replace.
Prepared for the Next SemesterWith lighter claim loads in early fall, training now ensures your staff is ready when the “semester workload” picks up again. Imagine entering Q4 with a team already fluent in 360 DemandReview for faster, smarter demand package preparation.
Practical Ways to Upskill Your Team This Season for AI Tools
Kickoff “Classroom” SessionsHost training workshops where staff see how 360 MedReview accelerates medical record review and how 360 DemandReview transforms demand package creation.
Study Hall for Hands-On PracticeProvide sandbox access so employees can explore Ask360 in a low-pressure environment—asking questions, testing AI-generated insights, and understanding how to integrate them into daily work.
Course Tracks by Role
Claims Adjusters: Use 360 MedReview to quickly review and summarize records.
Legal Teams: Leverage 360 DemandReview to draft consistent, accurate demand packages.
Supervisors: Utilize Ask360 to monitor efficiency, identify bottlenecks, and support decision-making.
Human-in-the-Loop LabsDemonstrate how your team’s expertise remains essential in every step. For example, AI might summarize thousands of medical pages in minutes, but the final evaluation still depends on the adjuster’s or attorney’s judgment.
The Takeaway
The back-to-school season isn’t just for students. It’s a reminder that growth and preparation pave the way for success. By up-skilling your team now—using 360 DemandReview, 360 MedReview, and Ask360—you’re setting them up for greater productivity, less stress, and stronger outcomes when the busy season hits.
This fall, make AI training part of your curriculum. Your team will thank you—and so will your bottom line.
Learn more about 360 Intelligent Solutions here.
About Justin Mayfield
Justin Mayfield, Vice President of Marketing and Analytics at 360 Intelligent Solutions, brings a wealth of experience in data analytics, digital marketing, and customer insights, ensuring that every decision we make is backed by powerful, actionable intelligence. His leadership will strengthen our marketing strategies, optimize business performance, and elevate our brand to new heights. At 360 Intelligent Solutions, he is dedicated to advancing sales across the company’s entire product portfolio, including 360 MedReview, by delivering innovative, tailored solutions that address the evolving needs of clients in the insurance, legal, and medical sectors.
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