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360 ContractReview Refund Policy

Refund Policy
360 ContractReview is a subscription-based service with usage-based charges. Please review this policy carefully before purchasing.

Subscription Fees
Subscription fees (including per-user monthly charges) are billed in advance and are non-refundable once billed.
You may cancel your subscription at any time to prevent future charges. Access will remain active through the end of the current billing period.

Usage Charges
Per-contract review charges are incurred immediately when a document is submitted for processing and are non-refundable.

Billing Errors & Exceptions
Refunds may be considered at our discretion in limited circumstances, including:

  • Duplicate charges

  • Verified billing errors

  • Service unavailability that materially prevents processing

Requests must be submitted within 14 days of the charge.

Contact
If you believe you were charged in error, please contact:
support@360intelligentsolutions.com

Chargebacks
We encourage customers to contact us directly before initiating a chargeback. Unauthorized chargebacks may result in account suspension.

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